You’re great at building an audience and selling. Now you need the systems, structure and team that can actually hold the demand.
In 6 weeks, we design and install the business operating system so work stops living in your head and your team can run the business without daily firefighting.
Cashflow still feels like guesswork, even though revenue looks good on paper.
When you step away, things slow down or stop because everything still runs through you.
Your team and delivery partners don't have clear standards or processes to follow.
Client results are good, but not reliably repeatable from one project to the next.
Every new client or hire adds complexity and stress instead of confidence.
The business doesn’t need more hustle. It needs a business operating system.
Performance by design is that system. Five connected pillars that turn a founder-led business from chaos to control. When any pillar is week, performance takes a hit. When all five are strong, growth gets easier instead of harder.
Clear definitions of what “good” looks like for every role, offer and client experience, so your team always knows what great looks like without asking you.
The skills, tools and decision frameworks your team needs to hit those standards without you in the room.
Clean, documented processes for leads, sales, onboarding, delivery, renewals and referrals, so work moves smoothly and nothing relies on memory or chase‑ups.
The numbers, dashboards, and review rhythms that mean you see problems early and fix them fast, before they become expensive.
A way of working where ownership is the norm and communication is direct, so the system keeps working as you grow, not just when you’re watching.
Take the free Performance by Design Scorecard to see how robust your business operating system really is across the five performance areas:
Standards | Capability | Workflow | Control | Culture
If you want help fixing what the scorecard reveals, you can book a FREE Performance Strategy Call straight from your results.
An overall Performance By Design score for your business operating system
A clear breakdown of your strongest and weakest areas across: Standards, Capability, Workflow, Control and Culture
A 2-3 hour 1:1 Diagnose & Design session
Designed to map your business across the 5 performance areas using the Performance By Design Framework
60-90 minute implementation sessions x4
Dedicated time for us to build and refine your core systems together
60-90 minute Embed & Handover session
Dedicated time to walk you and your team through the new operating system and run the first weekly review
'Done With You' build support
Support between sessions from the Evolved team. We draft, and you approve.
Access to the Vault for a 6-week duration
With the option to continue after the 6 week sprint
Access to the Performance By Design Vault
With templates for:
Budgeting, cashflow and revenue modelling / Org charts, role scorecards, hiring scorecards and interviews / Client journey maps, onboarding and delivery SOPs, renewal flows / KPI dashboards, scorecards, meeting rhythms and culture tools
A joined-up business operating system that connects strategy, people, process and numbers, instead of a pile of disconnected tools and docs.
Clear structure, roles and responsibilities so everyone knows what “good” looks like and what they own day-to-day.
A standardised, scalable client delivery process so every client gets the same high level of service, not just the ones you personally oversee.
A simple control panel for the business using key numbers, reviews and rhythms so you can see problems early and fix them fast.
Founder-led expert or service firms with 6–7 figure revenue.
You already have consistent demand, but operations, team and delivery feel fragile.
You’re willing to involve key team members and make decisions quickly during the 6 weeks.
Early‑stage businesses still trying to find product‑market fit.
Founders looking for lead gen, branding or sales training, not operations.
Teams unwilling to change how they work or be held to clear standards.
You should allow 2-3 hours per week for the full 6 weeks.
60–90 minutes for the weekly working session
60–90 minutes for decisions and small actions between sessions
For 1–2 key team members, the time is similar.
We design the sprint so it fits around a busy founder’s schedule rather than becoming a second job.
We ask that the founder and 1–2 key people who run delivery and/or operations are involved.
The founder sets direction and makes key decisions
Your ops/delivery lead helps us map reality and embed new ways of working
We don’t need the whole company on every call, but we do need the people who actually run the business day-to-day.
This is a design-and-implement sprint, not a slide deck. Across the 6 weeks, we work with you to:
Map your current reality and choose the simplest target operating model
Draft and refine workflows, role scorecards and rhythms
Support you as you roll them out with your team
You and your team own the day-to-day change, but you’re not left to “figure it out” alone.
By the end of the sprint, you will have:
A documented operating system that your team is already using
A clear meeting and review rhythm in place
A simple control panel showing the key numbers and health of the business
Some clients are happy to run with this themselves; others choose to work with us on periodic reviews or further projects. There is no automatic ongoing commitment.
Yes!
Many clients come in with plenty of tools, templates and SOPs. They’re just not joined up.
We keep what’s working, remove what isn’t, and design a single, coherent operating system so everything pulls in the same direction instead of adding noise.
The sprint is designed to be delivered remotely via video, which makes it easier to involve the right people and keep momentum.
For larger, more complex organisations that want on-site work, we can discuss this on your Performance Strategy Call.
For years, our work has been behind the scenes in larger organisations, designing operating models, building programme offices, and leading transformation projects for global brands.
Performance by Design takes that same level of thinking and execution and makes it available to high 6 and 7-figure founder led businesses who want their companies to run at a higher standard than their size would normally allow.
I help founder‑led expert and service businesses that have outgrown their foundations.
For the last decade, I’ve been designing and leading performance, operations and learning projects for global brands and fast‑growth SMEs; tightening how work gets done, joining up teams, and fixing the chaos that shows up when things grow fast.
Through Evolved, I’ve:
Built and led multiple specialist businesses
(Learning, Automotive, Business Support)
Designed and implemented clearer structures, workflows and governance for complex organisations
Been described as “the epitome of an operational expert” and “the most no‑fluff strategy consultant I know” by my clients
Book a Performance Strategy Call
Together, we map your five performance areas and see if the program fits
If it does, we schedule your 6-Week VIP Sprint and install the system, week by week.
COPYRIGHT © 2026. Evolved business support. ALL RIGHTS RESERved.

You’re great at building an audience and selling. Now you need the systems, structure and team that can actually hold the demand.
In 6 weeks, we design and install the business operating system so work stops living in your head and your team can run the business without daily firefighting.
Cashflow still feels like guesswork, even though revenue looks good on paper.
When you step away, things slow down or stop because everything still runs through you.
Your team and delivery partners don't have clear standards or processes to follow.
Client results are good, but not reliably repeatable from one project to the next.
Every new client or hire adds complexity, not confidence.
The business doesn’t need more hustle. It needs a business operating system. That’s what this is.
Performance by design is that system. Five connected pillars that turn a founder-led business from chaos to control. When any pillar is week, performance takes a hit. When all five are strong, growth gets easier instead of harder
Clear definitions of what “good” looks like for every role, offer and client experience, so your team always knows what great looks like without asking you.
The skills, tools and decision frameworks your team needs to hit those standards without you in the room.
Clean, documented processes for leads, sales, onboarding, delivery, renewals and referrals, so work moves smoothly and nothing relies on memory or chase‑ups.
The numbers, dashboards, and review rhythms that mean you see problems early and fix them fast, before they become expensive.
A way of working where ownership is the norm and communication is direct, so the system keeps working as you grow, not just when you’re watching.
Take the free Performance by Design Scorecard to see how robust your business operating system really is across the five performance areas:
Standards | Capability | Workflow | Control | Culture
If you want help fixing what the scorecard reveals, you can book a FREE Performance Strategy Call straight from your results.
An overall Performance By Design score for your business operating system
A clear breakdown of your strongest and weakest areas across: Standards, Capability, Workflow, Control and Culture
A 2-3 hour 1:1 Diagnose & Design session
Designed to map your business across the 5 performance areas using the Performance By Design Framework
60-90 minute implementation sessions x4
Dedicated time for us to build and refine your core systems together
60-90 minute Embed & Handover session
Dedicated time to walk you and your team through the new operating system and run the first weekly review
'Done With You' build support
Support between sessions from the Evolved team. We draft, and you approve
Access to the Vault for a 6-week duration
With the option to continue after the 6 week sprint
Access to the Performance By Design Vault
With templates for:
Budgeting, cashflow and revenue modelling / Org charts, role scorecards, hiring scorecards and interviews / Client journey maps, onboarding and delivery SOPs, renewal flows / KPI dashboards, scorecards, meeting rhythms and culture tools
A joined-up business operating system that connects strategy, people, process and numbers, instead of a pile of disconnected tools and docs.
Clear structure, roles and responsibilities so everyone knows what “good” looks like and what they own day-to-day.
A standardised, scalable client delivery process so every client gets the same high level of service, not just the ones you personally oversee.
A simple control panel for the business using key numbers, reviews and rhythms so you can see problems early and fix them fast.
Founder-led expert or service firms with 6–7 figure revenue.
You already have consistent demand, but operations, team and delivery feel fragile.
You’re willing to involve key team members and make decisions quickly during the 6 weeks.
Early‑stage businesses still trying to find product‑market fit.
Founders looking for lead gen, branding or sales training, not operations.
Teams unwilling to change how they work or be held to clear standards.
A 2–3 hour 1:1 Diagnose & Design session
Designed to map your business across the 5 performance areas using the Performance By Design Framework
4 x 60–90 minute implementation sessions
Dedicated time for us to build and refine your core systems together
1 x 60–90 minute Embed & Handover session
Dedicated time to walk you and your team through the new operating system and run the first weekly review
Done‑with‑you build support between sessions from the Evolved team (we draft, you approve)
Access to the Performance by Design Vault
With templates for: Budgeting, cashflow and revenue modelling / Org charts, role scorecards, hiring scorecards and interviews / Client journey maps, onboarding and delivery SOPs, renewal flows / KPI dashboards, scorecards, meeting rhythms and culture tools
Access to the Vault is for the duration of the sprint (with the option to continue after)
The current investment for the 6‑week Performance by Design VIP Sprint is £8,000 + VAT
A complete systems ecosystem that actually works together
Core workflows, tools, and (where appropriate) automations joined up across marketing, sales, onboarding, delivery, and renewals so that work flows without you chasing every step.
Clear structure, roles and responsibilities
A simple org design and role scorecards so everyone knows what they own, how decisions get made, and what “good” looks like in their role.
A scalable, standardised client experience
A documented client journey from lead to renewal, with key SOPs and checklists so every client gets a consistent, high‑quality experience regardless of volume.
A live control panel for the business
A working cashflow/revenue model and focused KPI dashboard, plus a weekly review rhythm, so you always know what’s happening and where to focus next.
In short: you leave with a business that runs on a designed system of people, systems and processes, instead of everything living in your head.
You run a high 6 or 7-figure expert business
Coaching, consulting, or specialist services with at least 6 figures a year in revenue.
You already have demand
You have a proven offer, a steady flow of clients, and sales are not your main problem.
You’re stuck on the “how it actually runs” part
The bottleneck is operations, delivery, cashflow, team, or all of the above; not “I just need more leads.”
You want privacy and real senior support
You’d rather work 1:1 in a focused sprint than sit in a group program sharing your internal issues with strangers.
You’re ready to make decisions and implement fast
You can commit time and attention over 6 weeks to actually build and embed a better way of running the business.
You’re pre–6 figures or still trying to get consistent clients
You need to prove your offer and get demand first; systems don’t fix no sales.
You don’t yet have a clear, defined offer
If you’re still experimenting with what you sell, this will feel premature.
You’re looking for generic “business coaching” or mindset work
This is a hands‑on operating system build, not life coaching or motivation.
You want someone to “do everything” while you stay hands‑off
We design and build with you; you and your team still have to run the system once it’s installed.
For years, our work has been behind the scenes in larger organisations, designing operating models, building programme offices, and leading transformation projects for global brands.
Performance by Design takes that same level of thinking and execution and makes it available to high 6 and 7-figure coaches and specialist businesses who want their companies to run at a higher standard than their size would normally allow.
I help founder‑led expert and service businesses that have outgrown their foundations.
For the last decade, I’ve been designing and leading performance, operations and learning projects for global brands and fast‑growth SMEs; tightening how work gets done, joining up teams, and fixing the chaos that shows up when things grow fast.
Through Evolved, I’ve:
Built and led multiple specialist businesses
(Learning, Automotive, Business Support)
Designed and implemented clearer structures, workflows and governance for complex organisations
Been described as “the epitome of an operational expert” and “the most no‑fluff strategy consultant I know” by my clients
Book a Performance Strategy Call
Together, we map your five performance
areas and see if the program fits
If it does, we schedule your 6-Week VIP
Sprint and install the system, week by week.
COPYRIGHT © 2026. Evolved business support. ALL RIGHTS RESERved.